FAQ

We have a large and strong team of talented and experienced content writers with degrees in English literature, technology, marketing, journalism and mass communication and business management. These writers have gone through a very rigorous screening process to test their various skills of copywriting and proofreading to provide you with well-researched, well-formatted and high value content. We also consistently monitor their performance to ensure their work always meets up to our standards. We have a great track record with clients. Visit our testimonials page and social media pages to get an idea about the premium quality of our services.
Once your contact information has been set up, we will ask for the relevant information that we need to know – i.e. keywords, branding identity etc. It’s ok if you don’t have this information on hand- we can help you figure these things. Once these have been figured out, one week after your payment, you will receive your first article (please contact us if you want us to automatically post it to your blog for you). Your social media content can start the day after all the information has been received and processed. After two weeks, you can ask for any revisions or reviews and we will do our best to accommodate these changes.
Yep, we can do a small trial assignment of about 400-500 words as a free trial but you won’t be able to get an accompanying graphic. This will give you an idea of the quality of our work and our ability to translate your requirements into an article. You can also look at our samples page for more examples of our work.
We haven’t have had it happen yet but once your posting/article has been completed for the week you will have 5 business days from the posting date to request a revision if the work does not meet your expectations. In this revision request, please provide us with as much detail as possible to make it possible for us to meet your expectations.
Yes, you own the full copyrights to the content once it has been approved by you. You can publish, distribute or resell it any form you feel necessary. We may request that this work be put on our sample page for prospective clients. Rejected work or work pre-revision is owned by us and in this case can’t be modified, shared or resold by you.
We understand that sometimes your business needs change. You will have to have to give us at least 2 weeks’ notice for us to process the cancellation. We will still pass on the rest of the month’s work any work that we have started for you.
No, all minor revisions are free and there are no other hidden costs. We will ensure that you get the best quality work but cannot provide a complete rewrite.
Yes, all our work has to pass the Copyscape test before provided to our clients. Our articles are completely original and handwritten – no spun content. Please request a screenshot of the Copyscape test result if you have any concerns with the originality of your article.
Yes, once we find your keyword, your article will ensure that it is referenced continually without destroying the readability and quality of the content. Please send us a request if you want to increase or decrease keyword density.
Due to ethical concerns, we won't be covering any pornagraphic, gambling or abusive articles. We reserve the right to refuse any topics we find unreasonable.